Federal Student Aid

Original wording

“Trying to figure out how unaffordable my new student loan payments will be and every link I click leads to a 404 error.”

CleanApp AI summary

404 Page Not Found Errors on Federal Student Aid Website Links: Users encounter 404 error pages stating 'Sorry, we can't find the page you're looking for' when trying to access student loan payment details on the Federal Student Aid website.

Original wording

“Trying to do an account recovery on the federal student aid website to submit a loan repayment plan and it's a nightmarishly annoying process for me because they only give you ONE way to upload your ID (with a picture taken by your phone) and for whatever reason, my phone wasn't letting me.”

CleanApp AI summary

Federal Student Aid Account Recovery ID Verification Failure: Users face account recovery friction on the Federal Student Aid website due to a mandatory phone-based camera ID verification requirement that fails to function, preventing submission of loan repayment plans.