Every issue about your brand, reported by the public, in one dashboard
Customers see your brand's failures before you do: a broken self-checkout, a recalled product still on shelves, a checkout bug, your packaging on a beach. CleanApp captures those reports from anyone, anywhere, attributes them to your brand with AI and delivers them as risk intelligence.
Feedback you cannot get from surveys
Surveys and support tickets only reach customers who are already engaged. CleanApp reaches everyone who photographs a problem involving your brand, whether they are your customer or not. Reports are classified as physical (stores, products, packaging, signage, vehicles) or digital (websites, apps, kiosks), scored for severity and summarized for action.
What CleanApp for Brands includes
- Brand dashboard with live feed of every report attributed to your brand.
- AI insights: recurring issues, severity trends, affected locations and products.
- Incident hotspot tracking across stores, venues and regions.
- Digital issue reports for your websites and apps, grouped by surface.
- Litter and packaging attribution data for sustainability and EPR reporting.
- Alerts, exports and API access for your support, QA and risk teams.
From complaint to competitive advantage
Brands that resolve public reports quickly turn critics into advocates and avoid the claims, recalls and PR incidents that start as unreported problems. CleanApp's public map also means your responsiveness is visible, which is a reputation asset in itself.
Frequently asked questions
- How does CleanApp know a report is about my brand?
- CleanApp's AI detects logos, product packaging, store signage, app interfaces and website layouts in report photos and screenshots, and attributes the report to the brand with a confidence score.
- Can we respond to reporters?
- Reports are anonymous by default. Brands can publish responses and resolution status, and reporters who opt in to contact can be reached through CleanApp.
- Is there a free way to see reports about our brand?
- Yes. CleanApp's public brand pages show a sample of recent reports. Subscribing to CleanApp Pro unlocks the full feed, alerts, AI insights and dashboards.
Start reporting in seconds
CleanApp is free on iOS and Android. Organizations can claim their brand or area and start receiving reports today.