Incident reporting app: one photo, zero paperwork
CleanApp is the fastest way to report an incident. Take a photo, and CleanApp's AI turns it into a structured incident report with location, severity, classification and the organization responsible — then routes it to them automatically.
Why most incident reporting systems fail
Traditional incident reporting software assumes the reporter is an employee, logged in, at a desk, willing to fill a twelve-field form. In reality, the person who notices a spill in aisle four, a broken railing on a stairwell or a checkout page that crashes is usually a customer, a visitor or a passer-by. If reporting takes more than a few seconds, the incident goes unreported until it becomes a claim.
CleanApp was built for that reality. Anyone can report an incident with a single photo, and the AI does the data entry. Organizations receive clean, structured incident data from the people who actually see problems first.
How CleanApp reporting works
CleanApp removes every step that normally stops people from reporting. There are no forms, no account walls and no "which department do I email?" guesswork.
- Snap: open CleanApp and take one photo (or screenshot) of the problem. Location, time and device context are captured automatically.
- Analyze: CleanApp AI classifies the report as a physical hazard or digital bug, scores severity, detects the brand or property involved and writes a plain-language summary.
- Route: the report is matched to the brand, property owner, facility manager or city department responsible and delivered through their preferred channel.
- Resolve: organizations track incidents on a live map and dashboard, spot hotspots and close the loop. Reporters earn rewards for verified reports.
What you can report with CleanApp
CleanApp accepts any kind of incident, physical or digital. Common report types include:
- Safety incidents and near misses: slips, trips, falls, blocked exits, unsafe equipment, exposed wiring.
- Property damage: broken fixtures, vandalism, water damage, structural issues.
- Environmental incidents: litter, illegal dumping, spills, overflowing bins, pollution.
- Security incidents: unsecured doors, broken locks, suspicious activity around a site.
- Digital incidents: app crashes, broken checkout flows, error pages, misleading UI, accessibility failures.
- Product and brand incidents: damaged packaging, recalled products on shelves, mislabeled goods.
Incident reporting software for organizations
For brands, property managers, facilities teams and cities, CleanApp is an incident reporting system that never needs onboarding on the reporter side. Every report that mentions your brand, lands on your property or falls inside your service area appears on your dashboard in real time.
CleanApp Pro and Enterprise plans add live alerts, AI-powered insights, incident hotspot tracking, multi-site coverage, custom dashboards and risk-hotspot forecasting, so you can move from reacting to incidents to preventing them.
Free for reporters, rewarding by design
Reporting on CleanApp is free and always will be. Verified reports earn rewards, which is why CleanApp's community keeps reporting incidents long after a typical corporate app has been forgotten. More reports means earlier warning for the organizations that subscribe.
Frequently asked questions
- What is an incident reporting app?
- An incident reporting app lets people document an incident — an injury, hazard, damage, near miss or digital failure — from a mobile device, usually with a photo, location and description, and sends it to the organization responsible for resolving it. CleanApp does this with a single photo and uses AI to fill in the rest.
- Is CleanApp free to use for incident reporting?
- Yes. Submitting incident reports on CleanApp is free on iOS, Android and the web. Organizations that want live alerts, dashboards and AI insights subscribe to CleanApp Pro or Enterprise.
- Do reporters need an account?
- No. CleanApp is designed so that anyone — customers, visitors, residents, contractors — can report an incident instantly without creating an account or filling out a form.
- How does CleanApp know who to send an incident to?
- CleanApp's AI analyzes the photo and location to detect the brand, property or city area involved, then matches the incident to the responsible organization and delivers it through their preferred channel, including email, dashboard and API.
- Can CleanApp replace our existing incident management software?
- For many teams, yes. For others, CleanApp works as the intake layer: it captures incidents from everyone, not just employees, and feeds structured data into your existing EHS, CMMS or ticketing systems.
Start reporting in seconds
CleanApp is free on iOS and Android. Organizations can claim their brand or area and start receiving reports today.