Citizen issue reporting for cities, without building an app
CleanApp gives every resident and visitor a one-tap channel to report problems in your city — and gives your departments structured, AI-classified, geolocated reports with severity scores, hotspot maps and trend dashboards. No procurement of a custom 311 app, no adoption campaign.
The adoption problem with city apps
Cities spend heavily on custom reporting apps that few residents install and fewer keep. CleanApp flips the model: residents already use CleanApp to report problems anywhere, and your city simply subscribes to receive the reports inside its boundaries.
What your departments receive
Every report inside your service area arrives with:
- Photo evidence, exact GPS location and timestamp.
- AI classification (litter, hazard, infrastructure, vandalism, environmental) and severity score.
- A plain-language summary ready for a work order.
- Live map and dashboard views, hotspot detection and trend analysis by district and category.
- Exports and API access for integration with your CMMS, 311 or GIS systems.
Draw your area, start receiving reports
CleanApp lets municipalities define custom service areas directly on the map. Reports inside those areas route to the right department automatically. Multi-area and multi-department setups are supported on Enterprise plans, with dedicated account management and custom dashboards.
Litter, dumping and public safety intelligence
Because CleanApp detects brands on litter and scores hazard severity, cities get more than a complaint queue. They get data to support extended producer responsibility programs, prioritize public safety spending and demonstrate results to residents with a public map.
Frequently asked questions
- Does CleanApp integrate with our 311 or work-order system?
- Yes. CleanApp provides exports and API access so reports can flow into existing 311, CMMS, GIS and ticketing systems. Enterprise plans include integration support.
- What does CleanApp cost for a city?
- Residents report for free. Cities subscribe to CleanApp Pro or Enterprise based on area coverage and features. See the pricing page or contact us for municipal pricing.
- Can residents see what has been reported?
- Yes. CleanApp's public map shows reports in your city, which increases trust and reduces duplicate reports. Sensitive details can be withheld from public view.
Start reporting in seconds
CleanApp is free on iOS and Android. Organizations can claim their brand or area and start receiving reports today.