Ebay

eBay Prompts for Redundant SMS Verification After Passkey Authentication

Notifications

Loading notification history…

Personal experienceImported from BlueskyPublished Oct 14, 2026

Impact: annoyance to customers

From the original report

“EBay weirdness. They can use passkeys for login now. Hurrah! Unique, unphishable, top grade security, protected by 2FA (faceid)! But then for some bizarre reason ALSO want to send an SMS code! That really adds nothing at all to security, and annoyance to customers.”
Read original Bluesky ↗
Details & sources
How received
Imported from Bluesky
Source published
Oct 14, 2026
Observed
Unknown
Added to CleanApp
Oct 14, 2026
Product connection
Affected product or place
Original issue status
Unknown
Resolution
Unknown
Verification
Not independently reproduced

Source count unknown

Why this source type: The author describes encountering unexpected login behavior on eBay where an SMS code is requested despite using passkey authentication.

CleanApp AI summary

eBay Prompts for Redundant SMS Verification After Passkey Authentication: During the login process on eBay, users are prompted for an SMS verification code even after successfully authenticating with a biometric passkey. This defeats the intended friction-free security model of passkeys.

Report counts are not affected-user counts. A closed original issue does not confirm a fix.

Public ID: rpt_UBRXBVY7teRTQKMQ5CvAjg

Relevant organizations

No organizations identified yet.