Twitter Email Unsubscribe Link Redirects to App Store Preventing Opt-Out
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Impact: you can't click the unsubscribe link unless the app is installed, otherwise it sends you to the app store
From the original report
“Twitter blasted out an email promoting their bank but you can't click the unsubscribe link unless the app is installed, otherwise it sends you to the app store.”
Details & sources
- How received
- Imported from Bluesky
- Source published
- Oct 15, 2026
- Observed
- Unknown
- Added to CleanApp
- Oct 15, 2026
- Product connection
- Affected product or place
- Original issue status
- Unknown
- Resolution
- Unknown
- Verification
- Not independently reproduced
Source count unknown
Why this source type: The author provides a firsthand declarative account of a malfunction where attempting to click an unsubscribe link in an email redirects to the app store if the app is not installed.
CleanApp AI summary
Twitter Email Unsubscribe Link Redirects to App Store Preventing Opt-Out: Promotional emails from Twitter contain an unsubscribe link that fails to process on the web, redirecting users without the mobile app installed directly to the app store and preventing them from unsubscribing.
Report counts are not affected-user counts. A closed original issue does not confirm a fix.
Public ID: rpt_aS_xaDaY8Rclq9-Rx3nyUg