Fitbit

Fitbit App Missing Timezone Database Entry Renders Smartwatch Unusable

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Personal experienceImported from BlueskyPublished Oct 15, 2026

Impact: my watch is useless

From the original report

“My review of google health's 'fitbit' app: you don't even have my timezone so my watch is useless Their automatic reply: we're sorry to hear this, to change your timezone follow this link Me: I SAID you don't HAVE my timezone in your database so I can't just choose the correct timezone FFS!”
Read original Bluesky ↗
Details & sources
How received
Imported from Bluesky
Source published
Oct 15, 2026
Observed
Unknown
Added to CleanApp
Oct 15, 2026
Product connection
Affected product or place
Original issue status
Unknown
Resolution
Unknown
Verification
Not independently reproduced

Source count unknown

Why this source type: The author personally encountered a defect in the Fitbit app where their timezone was missing from the database, rendering their watch useless.

CleanApp AI summary

Fitbit App Missing Timezone Database Entry Renders Smartwatch Unusable: A user reports that the Fitbit app lacks their specific timezone in its database, making it impossible to set the correct time on their smartwatch, with automated support failing to resolve the issue.

Report counts are not affected-user counts. A closed original issue does not confirm a fix.

Public ID: rpt_ePQ-b5XbyM3vuZ4waCTYiA

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